Privacy Policy

This Privacy Policy describes how Vidhyashram Defence And Coaching Centre ("we," "us," or "our") collects, uses, and protects the personal information you provide when purchasing and using our online study materials and website.

Information We Collect:

Personal Identification Information: We collect information such as your name, email address, phone number, and payment details when you purchase online study materials, register for an account, or inquire about our services.
Usage Data: We automatically collect information on how our website and online study materials are accessed and used. This may include your IP address, browser type, device information, pages visited, time spent on pages, download history, access times, and other diagnostic data. This helps us ensure material delivery, improve user experience, and analyze usage trends.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., pixels, web beacons) to track activity on our service, remember your preferences (such as login status or study material access), and gather information for analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How We Use Your Information:

We use the collected information for various purposes, including:

To process your online study material purchases and manage your access to content.
To provide, maintain, and improve our services, including delivering digital content and offering technical support.
To understand and analyze how you use our website and online study materials, helping us to enhance features and performance.
To communicate with you, respond to your inquiries, and provide customer support.
To send you updates, newsletters, marketing, or promotional materials related to our online offerings. You can opt-out of receiving these communications at any time.
To monitor and prevent fraudulent activity or misuse of our services.
To comply with legal obligations and enforce our policies.

Data Security:

We are committed to protecting your personal information. We implement reasonable and appropriate security measures, including physical, electronic, and procedural safeguards, to prevent unauthorized access, disclosure, alteration, or destruction of your data, especially concerning your purchase and access to online study materials. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Sharing Your Information:

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except in the following limited circumstances:

Trusted Third Parties: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments (e.g., Razorpay), delivering digital content, conducting our business, or serving our users, provided that those parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights: We may disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Rights:

You have the right to access, update, or request the deletion of your personal information held by us. Please contact us at vidhyashramci@gmail.com to exercise these rights. We will respond to your request in accordance with applicable laws.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.